You choose what to share
Information begins with an enquiry, a WhatsApp conversation or details needed to arrange a live class.
Privacy compassEffective 17 October 2026
Clear choices for every learning conversation.
This notice explains what information Tahir Quran Academy receives, why we need it, who helps us deliver the service, and how you can ask us to act on your information.
01
Privacy at a glance
Our approach is to ask for relevant information, explain its purpose and keep human oversight over important privacy requests.
We use it with purpose
We use relevant details to reply, organise lessons, support learning and keep the service safe.
Access stays limited
Only the team members, teachers and service providers who need information for their role may use it.
You can ask us to act
You may ask to access, correct or delete information. Deletion requests receive an administrator review.
What this notice currently covers
This notice focuses on enquiries, class coordination, live lessons and support. We will update it before introducing a materially different way of collecting or using personal information.
02
Information we receive
The information involved depends on how you contact us and whether you arrange a class.
Enquiries and support
Your name, email address or phone number, WhatsApp messages, the reason for your enquiry, preferred schedule and any learning details you choose to provide.
Live lesson participation
The participant name shown in Zoom or Microsoft Teams, lesson scheduling details, attendance, and audio, video or chat used during a live lesson.
Learning and service notes
Relevant course preferences, teacher-matching information, lesson feedback and progress information used to support the learner.
Technical and safety details
Basic device, browser, IP address, page, date and error details may be processed by our hosting, security and technical error-reporting services.
Please avoid sending identity documents, financial details, medical information or other sensitive information unless our team has explained why it is necessary and how to send it safely.
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How and why we use information
Each use must connect to a clear service, safety or legal purpose.
PurposeWhat this enablesBasis
Reply and arrange
Respond to an enquiry, recommend a suitable class and coordinate a trial or lesson.
Basis:Your request; steps before a service
Deliver live classes
Schedule lessons, connect learners with teachers and support teaching and attendance.
Basis:Service delivery; legitimate interests
Support and safeguarding
Resolve questions, maintain appropriate conduct and respond to genuine safety concerns.
Basis:Legitimate interests; legal duties where applicable
Operate securely
Keep the website reliable, diagnose technical failures and protect the academy and its visitors.
Basis:Legitimate interests
Respect your choices
Review access, correction, deletion, objection or consent-withdrawal requests.
Basis:Legal duties; legitimate interests
04
Services and people involved
Information is available only where it is needed to communicate, teach, support or protect the service.
Academy team and teachers
Authorised team members and the assigned teacher may receive the details needed for enquiries, scheduling, teaching, support and safeguarding.
We use WhatsApp for enquiries, replies and class coordination. WhatsApp and its provider process those conversations under their own privacy terms.
Zoom and Microsoft Teams
Live lessons may take place through Zoom or Microsoft Teams. Participant names and live audio, video or chat are processed by the selected platform.
Website operations
Hosting, database, email, security and technical error-reporting providers process limited information to operate and protect the website.
These services may process information in countries other than your own. Where required, we use appropriate contractual or legal safeguards for international transfers.
We may also disclose limited information when reasonably necessary to comply with law, protect a person from harm, investigate misuse or establish and defend legal rights.
05
Children, parents and guardians
Our learning service is family-centred. A parent or guardian should lead the enquiry and class arrangements for a child.
A clear role for the family
For parents and guardians
Share only the details needed to arrange and support learning. Tell us if a child’s information needs to be corrected or removed.
For young learners
Ask your parent or guardian before sending personal information. If something online makes you uncomfortable, leave the conversation and tell a trusted adult.
Where parental consent is legally required, we request it before the relevant collection or use. A parent or guardian may contact us to review, correct or request deletion of a child’s information, subject to identity checks and lawful exceptions.
Read our child safety policy06
Retention, security and browser storage
We consider the purpose, sensitivity, legal requirements and possible disputes when deciding how long information is needed.
How long information remains
- Enquiry and support information is kept while we respond and for a limited period afterwards for follow-up, service history and dispute handling.
- Class coordination, attendance and learning notes are kept while needed to deliver and support the learning relationship.
- Security and technical records are kept for a limited operational period unless they are needed to investigate misuse or meet a legal duty.
- When information is no longer needed, it is deleted, anonymised or allowed to expire from protected backup cycles.
How we protect it
- Role-based access and confidentiality expectations for staff and teachers.
- Technical safeguards for systems, communications and service administration.
- Identity checks before completing sensitive access, correction or deletion requests.
- Administrator review of deletion requests so that safeguarding, legal and requester interests are considered.
The website may use essential browser storage to remember interface preferences, dismissed notices, security state or a support conversation. These functions are used to operate the requested experience.
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Your privacy choices
Depending on where you live and the circumstances, you may have some or all of the following rights.
Access information we hold
Correct inaccurate information
Request deletion
Restrict or object to certain uses
Withdraw consent where consent is used
Ask about an international transfer
Send your request to [email protected]. Please describe the information or conversation involved and the action you want us to take.
An administrator reviews deletion requests. We may ask for information needed to verify identity or authority, particularly when a parent or guardian makes a request for a child. We may retain limited information where law, safeguarding, security or the establishment or defence of legal rights requires it. We will explain the outcome.
You may also complain to the privacy or data-protection authority responsible for your location. We welcome the opportunity to address your concern first.
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Contact Tahir Quran Academy
Privacy questions and requests are reviewed by the academy team.
Data controller
Tahir Quran Academy
Serving families in the USA, United Kingdom, Australia and Canada.
Changes to this notice
We may update this page when our services, providers or legal responsibilities change. The effective date at the top shows when the current version began to apply. If a change materially affects information already provided to us, we will give an additional notice where appropriate.