FAQ

Every question, answered.

If we've missed yours, message us on WhatsApp — a real person will reply, usually within an hour.

Getting started

How does the 7-day free trial work?

You book a 7-day trial without credit card. We match you with 2–3 certified teachers for live 30-minute classes so you can pick the right fit.

How old should my child be to start?

We accept children from age 4 for Noorani Qaida. Classes for very young children are 20–25 minutes with playful pacing.

Do you teach adults?

Yes — a large portion of our students are adults, including complete beginners and reverts. You will not feel out of place.

Teachers & classes

Are female teachers available for sisters and children?

Yes. We have certified female Qariat available across time zones, teaching sisters and children exclusively when preferred.

Can I choose my own teacher?

Absolutely. Browse profiles, try free trials, and pick the teacher who feels right. You can switch teachers any time without penalty.

What if my teacher is unavailable one day?

We assign a covering teacher of similar background so your child doesn't miss a class. You can also reschedule up to 2 hours before.

Pricing & policies

Are there any hidden fees?

No. The monthly price is the full price. No marketplace platform fees, no per-session surcharges.

Do you offer a money-back guarantee?

Yes — 14 days on your first paid month. If it isn't the right fit, we refund you.

Can I pause my subscription?

Yes. Pause any time from your dashboard for vacations, exams or Ramadan schedules.

Child safety

How do you keep children safe?

Every teacher passes background checks and academy oversight is applied to every class. Parents can silently observe any live class.

Are classes recorded?

Recording is available for parents on request, with the teacher's knowledge. Recordings are securely stored and only shared with the parent.